The operator predominantly manually confirms the ticket by queuing prior to the departure time, dependant upon availability. We want to admit that we are a scheduling System, we do not supply provider specifically. Vicki, 12Go.
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They started to respond very first when I gave them damaging review right here and on other websites. As well as reaction was generally some template were being they check with for more endurance. No refund no Talking about excess expenditures I'd due to their incompetence
I used to be boarding a flight from Bangkok to HCMC for enterprise conferences (which I have accomplished likely fifty or even more moments in the last seven a long time without any issue) and on this occasion was fulfilled with an especially hostile particular person at Test-in who refused to challenge the ticket without having a return ticket indicating guidelines experienced modified and signing a waiver was not feasible.
We only gained one particular in their e-mails immediately after them reminding us about some steps described during the non acquired e-mail. Terrific services they despatched a reminder while! In addition they answer quickly!
We are very stunned to see a lower rating for 12Go. We happen to be utilizing the service for eighteen months now for travels around Asia and it has never allow us to down. five* in our belief.
Update 8 dec: as their reaction underneath confirms, they just don’t treatment plus they even now eliminating the many one star reviews from their website to give the sketchy agents a platform. Try and ebook by using your lodge/hostel in stead of 12Go Asia.
Not as worst as Vietjet but Vietnam Airlines failed much in several locations. For eg, seasoned horrible Check out-in provider in TSN Airport wherever the team confirmed impolite unprofessional actions when hand have luggage exceeded and demanded i buy the checked uggage in a rowdy manner.
It's over 36 hrs, there is absolutely no affirmation. I paid out for precedence expert services but the individual just replied me an electronic mail fairly speedily to tell me he had check here no clue and has to question anyone.
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